Eggplant Blog

Don’t Test the Code, Test the Business

5/24/18 / by John Bates posted in Digital Experience, Test automation, User Experience, UX, User experience testing, UX testing, testing best practices, testing strategy, user journey, intelligent monitoring, continuous integration, continuous delivery, QA, Eggplant Digital Automation Intelligence Suite, intelligent testing

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Quality assurance (QA) used to be a compliance activity. You were releasing a product and needed to test it and stamp it “approved.” QA was about testing that the code worked. You might manually test the code. You might have even tried some automation — coding a set of test scripts that would try to capture regressions or errors that you had eradicated in the past, but which somehow crept back in. All in all, you were reasonably satisfied that you achieved a level of test coverage that met your goals. Then, you put your code into production and crossed your fingers that nothing went wrong. And if it did, you tried to fix it as quickly as humanly possible.

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How Much Collaboration Is Too Much?

5/17/18 / by Jeannette Smith posted in QA testing, Software test automation, software testing, testing best practices, test teams, testing strategy, software development, QA, developers, collaboration

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Note: Test engineer Reena Kuni and software engineer Bekki Freeman also contributed to this blog.

On the Eggplant Functional team, the relationship between Dev and QA is very collaborative. We work closely together, use our Slack channel to organize regular walk breaks together, and frequently talk about ways to increase product quality.

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A Babel Fish for Testing

5/2/18 / by John Bates posted in Digital Experience, Test automation, User Experience, IOT, APIs, user journey, continuous integration, continuous delivery, QA, Eggplant Digital Automation Intelligence Suite, intelligent testing, fusion engine

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It used to be that software testers could test their applications on just one platform, and only have to worry about testing that the code worked.

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The Customer is Always Right ... and That Customer, and That Customer, Too.

4/25/18 / by Michael Giacometti posted in QA testing, User Experience, user journey, test automation strategy, shift left, QA, shift right, shift up, Eggplant Digital Automation Intelligence Suite, intelligent testing

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It’s no secret that the digital revolution is quickly changing the way businesses and customers interact with each other. Like Blockbuster, companies that don’t understand the evolving needs and tastes of their customers will die, while companies like Netflix that fail fast, quickly adopt technology, and evolve, will thrive.

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The Early Bird and Second Mouse — a QA Story

4/19/18 / by Russ Lott posted in App testing, QA testing, User Experience, Functional testing, Performance testing, User experience testing, QA

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This week, I'm making what many consider a life-altering, religious change. I’m switching from Android to an iPhone.

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The Need to Shift Up in QA

4/11/18 / by Michael Giacometti posted in Automation testing, Digital Experience, Quality assurance, User Experience, Software test automation, artificial intelligence, digital automation intelligence, shift left, quality control, QA, shift right, shift up, COE

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Sometimes I feel as if I’m the Forrest Gump of quality assurance (QA). Since 1998, I’ve been through the beginning of automated integration testing and service virtualization through being a co-founder of Class I.Q. (now IBM Greenhat). I’ve been through the first phases of an automated testing center of excellence (ACOE). I’ve been there for the start of risk-based testing, and I’ve been a part of the transformation of QA from a somewhat necessary function to something that is now the core and chief concern of any company putting out quality software and apps.

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Works on My Machine

4/4/18 / by Bekki Freeman posted in eggPlant Functional, QA testing, Quality assurance, Software testing tools, UI testing, User Experience, UX, Functional testing, software testing, testing best practices, testing strategy, software development, user journey, test automation strategy, Eggplant solutions

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Note: Test engineers Reena Kuni and Jeannette Smith also contributed to this blog.

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Eggplant Acquires NCC Group’s Web Performance Division

3/28/18 / by JB Brockman posted in Performance testing, digital automation intelligence, Eggplant solutions, NCC

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It’s always been our mission to empower our customers to create amazing digital experiences that delight users and drive business success. We introduced our Digital Automation Intelligence approach that disrupts testing as we know it and puts the user back at the center to test the true UX. And we expanded our Digital Automation Intelligence Suite to use artificial intelligence (AI), machine learning, and analytics to predict business and user impacts across different interfaces, platforms, and devices.

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The Journey to True Test Automation is Shorter Than You Think

3/13/18 / by JB Brockman posted in DevOps, Digital Experience, Real User Experience, Software testing tools, test execution, User experience testing, artificial intelligence, user journey, analytics, continuous delivery, test automation strategy

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Everything about software has changed—how it’s architected, developed and produced, what it does, what users want from it, and how often they expect new features. To keep up, organisations are turning to continuous delivery and DevOps. Yet product teams still do a lot of manual testing, which consumes a lot of time they don’t have, thanks to shrinking test windows. Incorporating automation into your testing approach is a great strategy, but figuring out where and how to start isn’t necessarily quick and easy.

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A Modern Testing Perspective, Plus Cool New Features in iOS Gateway 5.0

2/21/18 / by David Vernon posted in UX, software testing, User experience testing, UX testing, testing strategy, API testing, iOS Gateway, continuous delivery, Eggplant solutions

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This blog is only partially about our newest iOS Gateway 5.0 release with device and simulator support for Touch ID and Face ID (which is super cool, but more about that later). It’s also a blog about how testing has changed — a lot — in a short amount of time.

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