Eggplant Blog

Transforming Customer Experiences With Eggplant

8/14/18 / by Michael Giacometti posted in User Experience, Performance testing, User experience testing, artificial intelligence, user journey, Selenium, shift up, Eggplant Digital Automation Intelligence Suite, customer experience optimization, Real Customer Insights, Customer Experience Insights, business outcomes, business KPIs

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Customer experience transformation is a key initiative for any business that wants to position itself for the 21st century. Two important concepts involve updating and digitizing technology, and creating persistent customer relationships. According to Bain & Company, customer experience transformation starts with “… simplifying your core business and digitizing it where it matters.” McKinsey & Company writes that in any customer experience transformation, “… the voice of the customer can be used to identify upstream and cross-functional issues and address the root causes of problems.” In short, to see positive results, you need well-tested, high-quality digital assets that reflect ever-evolving customer needs and desires.

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Eggplant Functional: Automatically Run Selenium Standalone Server on Windows

1/24/18 / by Bekki Freeman posted in Regression testing, Software test automation, testing best practices, Selenium WebDriver, Selenium, continuous integration

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To fully automate the execution of Selenium WebDriver tests through Eggplant Functional, it’s convenient to set up the Selenium Standalone Server to run automatically every time the system under test boots. If the Standalone Server isn't running, the test will not execute, leading to delays in continuous integration, and false-negatives on regression testing.

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Like Selenium? Now You Can Use It With Eggplant Functional.

1/3/18 / by Pamela Gillaspie posted in User Experience, Functional testing, User experience testing, Selenium WebDriver, Selenium

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Selenium is a popular open source test automation tool for lots of reasons. You can get started with it quickly. It’s widely used, so knowing it can be a marketable skill. And, because it’s not that easy to use right out of the box, testers who become well-versed in Selenium can advance into lucrative framework development.

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