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by Eggplant, on 5/12/20 Digital ExperienceHealthcareUser experience testingdigital transformation

The COVID-19 outbreak has had major impacts on the way business is done, and how patients are cared for. The virus has forced organizations across the globe to re-evaluate their …

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by Eggplant, on 12/23/19 software testingUser experience testingusability testingdigital transformationdigital twin

2019 was a banner period for technology innovations, with the rise of 5G networks, increased adoption of biometrics, advances in robotics, and new regulations paving the way for more widespread …

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by Eggplant, on 11/6/19 User experience testingcontinuous testing

Discover How Eggplant is Helping SAS Modernize for the World of Continuous Delivery. For 43 years, SAS has helped organizations worldwide capitalize on their information and drive business value by …

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by Eggplant, on 10/1/19 User Testingsoftware testingUser experience testing

Over the next four years, Gartner predicts that 25 percent of employees will use voice to interact with applications in the workplace—up from less than 2 percent in 2019. Gartner …

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by Eggplant, on 4/3/19 DevOpsUser TestingUser experience testingartificial intelligencedigital automation intelligenceshift upusability testing

"The quality of your company’s software has a direct impact on the quality of your company’s financial results. You know it. Management knows it. And the importance of quality will …

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by Eggplant, on 2/13/19 DevOpsUser TestingPerformance testingUser experience testingartificial intelligencedigital automation intelligenceshift upusability testing

With the Shift-Up series thus far, we have explored the importance of testing and thinking as a customer. The basic premise is that we need to add another dimension to …

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by Eggplant, on 8/22/18 DevOpsUser TestingUser experience testingartificial intelligencedigital automation intelligence

To keep up with DevOps, testing and QA teams typically adopt a shift-up approach to move quality further up the software development lifecycle. The goal is to complete system testing, …

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by Eggplant, on 8/20/18 User TestingPerformance testingUser experience testingcustomer experience optimization

Providing an amazing customer experience is critical in the travel and hospitality sector. Competition is fierce and consumers are fickle. If one website fails to deliver a slick, easy-to-use online …

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by Eggplant, on 8/14/18 User TestingPerformance testingUser experience testingartificial intelligenceSeleniumshift upcustomer experience optimization

Customer experience transformation is a key initiative for any business that wants to position itself for the 21st century. Two important concepts involve updating and digitizing technology, and creating persistent …

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by Eggplant, on 7/10/18 User TestingUser experience testingreal user monitoringwebsite performance

The weather, the tennis, the football — with all the distractions, you’d think those of us on the Real User Monitoring team would be kicking our feet up, right? Not …

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